Frequently Asked Questions

Got questions? We’ve got answers.

  • Why should we choose Cannabis Creative to be our marketing partner?

    As an award-winning cannabis marketing agency with nearly two decades in the larger digital marketing space, our team is highly trained to navigate the unique challenges of the cannabis industry. From paid advertising to social media marketing and many more, our team has helped clients of all sizes and types succeed in building a magnetic online presence. 

    Not only are we leaders in the industry, but we are not afraid to blaze new trails that best fit your needs. Whether you need a budget-friendly Dispensary Launch Package or a tailored service to help you push out content on one of your many channels, Cannabis Creative is the no-brainer choice for your cannabis marketing needs.

  • What makes Cannabis Creative different from other agencies?

    In addition to specialized experience in the cannabis industry, our team here at Cannabis Creative has technically been around since 2009 under our parent company, Champ Digital. Unlike many other cannabis marketing agencies in this space, our team of marketing professionals has extensive experience in our craft. 

    Not only do we have a deep understanding of digital marketing, but we also have a robust local network and refuse to gatekeep the secrets to our success. That’s why we’ve pioneered non-traditional industry networking events, such as the annual TeeHC Open, and been recognized for our work in both marketing and the Diversity & Inclusion space.

  • What type of companies do you work with in the cannabis industry?

    Cannabis Creative works with all cannabis and CBD companies, ranging from dispensaries and product brands to cultivators, non-profits, and ancillary businesses. We pride ourselves in our ability to specialize in this industry and successfully navigate the marketing restrictions and challenges companies face while trying to promote themselves online.

  • What is the minimum investment to work with you?

    We understand that each client’s needs and goals are unique, which is why we don’t have a fixed minimum investment required to work with us. We believe in being a true cannabis marketing partner for our clients, whether you are a small business or a larger enterprise. 

    To assess your needs, we encourage you to get in touch with our team. We will discuss your marketing goals, budget, internal capabilities, and more to provide you with a custom quote.

  • Is there a minimum time commitment?

    For an ongoing marketing partnership, we recommend allowing at least three months to fairly judge campaign metrics. However, the specific duration of our partnership will be determined based on your needs and the nature of your marketing goals.

  • Can you do paid advertising for cannabis companies?

    Yes! Although the cannabis industry faces many marketing restrictions, paid advertising is possible with creative solutions. Our team specializes in PPC campaigns for cannabis businesses. We have also helped clients with LinkedIn advertising as well as paid campaigns for CBD brands. If you’re interested in learning more, visit our Digital Advertising service page.

  • Will I own my website after you build it for me?

    You bought it, you own it! When we design and develop a website for our clients, the ownership of the website will be yours. We believe in empowering our clients and ensuring that they have complete control over their online presence. 


    If you require assistance or maintenance for your website after it’s launched, we offer ongoing support services.

  • What can I expect from a partnership with the Cannabis Creative team? Who is my point of contact?

    You will be given a carefully assembled dedicated success team of strategists, creatives, developers, and more. As part of that team, you will have an Executive Champion and an Account Manager. 


    The Account Manager will be your main point of contact, the person you can bug on your lunch break when you get an idea or have a concern. Your Executive Champion will work with your Account Manager to ensure that you have all the resources you need to get your project to the finish line on time and within budget.


    While each partnership engagement may look different in terms of timeline, our full team is committed to the success of your campaigns.

  • How do you measure success?

    Our team uses a data-driven approach to your project, no matter what service you book with us. While different marketing functions may have different key performance indicators, we have robust reporting capabilities for all our teams. 


    From Google Analytics to email marketing dashboards to custom social media reporting and more, we work diligently to provide you with analytics on a regular basis so you can measure success in a way that is meaningful to you.

    Speak with our sales team about your specific goals and we can recommend the best service package for your needs along with additional information about the unique tools we use to measure success for that service.

  • When will I start making a return on my investment?

    Marketing efforts take time to set up, gain traction, and produce results. We work closely with your team to identify industry factors, target audience, and goals in month one so that we are set up to measure success as soon as month two. 


    From there, we employ data-driven approaches and regularly provide you with custom reports to show the performance of our campaigns.

  • How long has Cannabis Creative been around?

    Technically, we’ve been rockin’ and rolling since 2017. However, our parent company, Champ Digital, has been around since 2009, giving our team extensive experience in the digital marketing space. We’ve served clients in varying industries, including Food & Beverage and Hospitality & Tourism, both specialties equipping us with skills that help us in the cannabis industry today.

  • How many clients have you worked with?

    We have proudly worked with over 250 clients in the cannabis and CBD industry – and counting. Cannabis Creative has been recognized for our work in both our creative campaigns as well as some of our educational initiatives, such as our free e-books and resources which you can find on our blog.

  • What states do you work in?

    With headquarters in Boston and Chicago, Cannabis Creative has team members all over the U.S. and the ability to work with clients worldwide. Since cannabis laws vary by location, we use our network and conduct research to best understand the rules and regulations before working with clients in a new area. 

    *Disclaimer: We are not licensed legal professionals. All clients are expected to bear the responsibility of checking compliance with local laws and regulations, whether via a legal firm or an internal compliance department.

  • My question hasn’t been answered.

    Got another question for our team? It must be good if we haven’t answered it for you yet. All you need to do is fill out a contact form and wait for our sales team to reach out – we’ll be sure to get you squared away in no time.